At Mastered Skill Academy, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect information that you voluntarily provide when you interact with our website, submit an enquiry, register for a course, or contact us.

This information may include:

• Full name
• Phone number
• Email address
• Educational details
• Course preferences
• Information provided through enquiry or registration forms
• Any other information you choose to provide to us

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the tools and services used on our website.

This may include:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website usage and interaction data
• Approximate location information

This information may be used to understand website usage, improve performance, and maintain website security.

3. How We Use Your Information

We may use the information collected from you to:

• Respond to your enquiries and requests.
• Provide information about our courses and services.
• Process course registrations and admissions.
• Communicate regarding classes, schedules, internships, and related services.
• Provide career and placement support where applicable.
• Improve our courses, website, and student experience.
• Send relevant updates, announcements, or promotional communications.
• Maintain website security and prevent misuse.
• Comply with applicable legal and regulatory requirements.

4. Communication & Marketing

If you provide your phone number, email address, or other contact information, we may use it to respond to enquiries and provide information related to our courses and services.

Where permitted by applicable law, we may also send promotional or marketing communications about courses, admissions, events, offers, or other Academy activities.

You may request to stop receiving promotional communications by contacting us or using the available unsubscribe option where applicable.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, remember preferences, and enhance your browsing experience.

Cookies may also be used by certain third-party services integrated with our website, such as analytics, advertising, communication, or embedded content providers.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Third-Party Services

We may use third-party services to support website functionality, analytics, communication, forms, payment processing, advertising, or other business operations.

These third-party providers may process information according to their own privacy policies and applicable terms.

Mastered Skill Academy does not control the privacy practices of third-party websites or services and recommends reviewing their respective privacy policies.

7. Information Sharing

We do not sell or rent your personal information to third parties.

We may share information when reasonably necessary with:

• Service providers who help us operate our website and services.
• Training, internship, or certification partners where required to provide a selected service.
• Placement or recruitment partners where relevant and with appropriate consent or authorization.
• Government authorities or legal bodies when required by applicable law.
• Professional advisers or service providers where necessary for legitimate business purposes.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business records, resolve disputes, or comply with legal obligations.

The retention period may vary depending on the type and purpose of the information.

10. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to:

• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain types of processing where applicable.
• Opt out of promotional communications.

To make a privacy-related request, please contact us using the details provided below.

11. Children’s Privacy

Our website and services are intended to be used in accordance with applicable age and eligibility requirements for the relevant courses.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

12. External Links

Our website may contain links to external websites, social media platforms, or third-party services.

We are not responsible for the privacy practices, content, security, or policies of external websites. We recommend reviewing the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

Mastered Skill Academy may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any changes will be published on this page along with the updated date. We encourage you to review this page periodically to stay informed about how we handle personal information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Mastered Skill Academy
Near Lulu Mall, Mankavu, Calicut, Kerala
Phone: +91 97781 66366

15. Acceptance of This Privacy Policy

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it, subject to applicable law.